(I'm just) thinking out loud

In order to use jQuery in ServiceNow you need to use $j or $j_glide Note: You should avoid manipulating DOM in ServiceNow, Instead use GlideForm API

Here is the small piece of code, which you can use $("#scroll-btn").click(function (){ $('html, body').animate({ scrollTop: $(".area").offset().top }, 800); return false; });