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Showing posts from December, 2016

Use External JavaScript files in your ServiceNow Instance

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Navigate to System UI > UI Scripts.Click New.In script  You can use global check box which indicates whether script loads on every page in the system ( Use caution when creating global UI scripts because they can impact performance )

You can also include this js file using script tag in your UI pages

Public reports in ServiceNow

Public report means anyone on the internet can access it with a specific URL even though they don't have a ServiceNow login

Steps for creating a public report

1) Create a new report or select an existing one.

2) Save the report ( It is necessary to save the report before marking it as public ).

3) Publish it, You will find the link in save drop-down menu.

4) Once you publish a report, you will be alerted with a URL that can be used by users across the internet to access the report.

https://your.instance.service-now.com/sys_report_display.do?sysparm_report_id=XXXXXXX